Shipping + Returns

How long will it take until I receive my order?

Most orders are ready to ship within 1-3 business days. Once your package is in the mail, shipping speed is determined by your selected shipping method.

Do you accept returns/exchanges?

We accept returns/exchanges on most items within 30 days. Custom prints and framed prints are not eligible for return or exchange.

Do you rush orders?

If your order is time-sensitive, please contact us so we can make arrangements to make sure you get your package by a specified date. Additional fees may apply.

How do I check the status of my package?

An email with tracking info should be sent as soon as your order is fulfilled. If you can't find the email, please contact us at hello@theaestate.com

I live in the Phoenix-area, can I pick up my package?

Sorry, we currently do not offer this option.

Lost/ Delayed Packages:

The post office provides the same tracking information to both sender and receiver, so we don't have access to any additional info other than what's on the usps.com tracking page. Most lost/delayed package issues can be resolved quickly by calling the post office directly at 1-800-ASK-USPSĀ® (1-800-275-8777). If they're unable to locate your package, please contact us at hello@theaestate.com