FAQs

FAQs:

 

For all shipping and returns information, please see our Shipping + Returns page.

 

How long will it take until I receive my order?

Most orders are ready to ship within 3-5 business days. Once your package is in the mail, shipping speed is determined by your selected shipping method.

Do you rush orders?

If your order is time-sensitive, please contact me so we can make arrangements to make sure you get your package by a specified date. Additional fees may apply.

Do you charge sales tax?

I'm not required to collect sales tax on any orders outside the state of Arizona. For all Arizona orders a sales tax of 6.5% does apply.

I live in the Phoenix-area, can I pick up my package?

Sorry, I currently do not offer this option.

Is my transaction secure?

We will never share or sell your information to any third party, and the information collected is solely used to contact you about your order if necessary. Transactions on our site are secured using up to 128-bit SSL encryption technology to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system. This is the same level of encryption used by large banks to keep your information secure.

Do you do custom sizes?

At this time, we're not able to fulfill custom print orders. Additional sizes for most prints can be found here: society6.com/theaestate

Do you offer wholesale?

Yes, if you would like to apply for a wholesale account, please email me and let me know about your shop: hello@theaestate.com. I also offer drop shipping.

 

 

If your question wasn't answered here, please email me: hello@theaestate.com